See Our Most Frequently Asked Questions Below
To place an order, simply browse our website, select the items you'd like to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be confirmed once payment is processed.
Delivery times vary depending on your location and the shipping method chosen. Typically, orders are processed and shipped within 1-3 business days. Once shipped, domestic orders usually arrive within 3-7 business days, while international orders may take longer.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Yes, we offer customization or personalization on select products. Please check the product description or contact our customer support team for more information.
We are committed to sustainability and eco-friendly practices. Many of our products are sourced from sustainable materials, and we strive to minimize our environmental impact throughout the production process.
In the rare event that you receive a damaged item, please contact our customer support team immediately. We will arrange for a replacement or refund, depending on the situation.
You can reach our customer support team via email at joyeux.victor@gmail.com or through our contact form on the website. We're here to assist you with any questions or concerns you may have.
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FYI - IF YOU’RE GETTING IN TOUCH REGARDING AN ORDER, DON’T FORGET TO INCLUDE YOUR ORDER NUMBER.
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